About Us

About Us

Last updated: 13 October 2026

My Grand House is an online shop for lighting, home decor, and everyday essentials.

Our vision

To be a US home shop people can trust: clear prices, honest delivery times, and policies that match what happens after you click buy.

Our mission

To source home products, ship them tracked to United States addresses, and stand behind unused returns for 30 days from delivery. Change-of-mind returns are sent back at the customer’s expense, with tracking, as set out in our Return Policy.

The brand is My Grand House. Orders are packed at our fulfilment warehouse in 1908 Thomes Ave STE 12166, Cheyenne, WY 82001, USA, and delivered only in the United States.

Questions: Contact us.

Our Business Information

Store Name: My Grand House

Trading name: My Grand House

Legal company name: Grand Home LLC

Company address: 1908 Thomes Ave STE 12166, Cheyenne, WY 82001, USA

Warehouse address: 1908 Thomes Ave STE 12166, Cheyenne, WY 82001, USA

Email: support@mygrandhouse.com

Phone: +1 307 392 2022

Website: https://mygrandhouse.com

Customer service hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time)

Saturday and Sunday: Closed

More ways to reach us: https://mygrandhouse.com/pages/contact